lost merseytravel bus pass

Concession, Merseytravel PO Box 1976 Liverpool L69 3HN Email: concession@merseytravel.gov.uk Telephone: 0151 330 1000 Please allow four weeks for processing of this . My pass does not scan on buses within Merseyside. If your Medway bus pass is stolen, we'll replace it for free. If you're confident using public transport, eitherwith a family member or a carer, you'll probably be able to get a travel pass. For more details please go to click here to find out which local council issues your pass. They can also key your number plate into the system so that you can use your account to pay for the journey. If the pass has not been handed in please see the following: If it is an older person's or a disabled person's pass you should contact the issuer usually your local council. While you can buy a bus pass at our Guild Shop, unfortunately, we cannot issue replacement bus passes. 1 0 obj You can check out our online services for further information and frequently asked questions about the Local 60+ and the ENCT Disabled concessionary travel passes. Network Railowns the infrastructure, including the railway tracks, signals, tunnels, bridges, level crossings and most stations. If you need it, we can give you information about travel passes or in other formats (such as in large print, in Braille or on audio CD). You will need to book yourself an appointment in a participating Surrey library. You can also replace your stolen bus pass by phoning us on 01634 333 333. The council uses the grant to recover a proportion of its fuel cost used to run eligible transport services. Get weekly Wirral View updates in your inbox. /OPM 1 If you have not changed address since you last received a travel pass or have already informed TfGM of your change of address you do not need to complete this form. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. We normally send Wirral View on Fridays so please look out for it. merseytravel fast tag login. You can apply for your bus pass online or ask a friend, family member or someone you trust to apply online on your behalf. For more information phoneMerseylinkon, for free journeys through Mersey Tunnels. Renew a bus pass. Designed and powered by Once you reach State Pension Age you will be given your English National Concessionary Travel Pass which also allows you to travel on local bus services anywhere in . If you need further support or have any questions about the Merseylink service you can use our online Get In Touch webform and completing the Ask Us a Question option, or you can call our Customer Service Contact Centre on 0151 330 1002. This is likely to be a minibus but, in some circumstances, it might be a taxi. Opening hours are 7am to 10am and 3pm to 6pm, Monday to Friday. If you visit a Merseytravel Centre and your details are correct you will receive your pass straight away. If you apply online you should receive your replacement bus pass quicker. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. If you want to change the payment date or amount of your Direct Debit, first you must cancel the Direct Debit as above. You can call our Customer Service Contact Centre on 0151 330 1003, or you can speak to a member of the team at any of the Mersey Ferry terminals. can i use my greater manchester bus pass in blackpool Harekete Ge. Lost Property. If you are renewing a pass with the "visually impaired" logo you just need to ring Traveline on 01709 515151 Please read through each declaration and tick both boxes below to show you have read, understand, and agree with this declaration. No trains are running from the station. Free travel also applies on bus services going into Wales. Passports, driving licences and parking Blue Badges, along with older and disabled people's bus passes are among the types of photo ID people can show to be allowed to vote under the Election Act 2022. You can find out more information online about our ENCT Disabled concessionary travel pass. Found pass. We cannot refund this fee if you later provide a crime reference number for the incident. Merseytravel are also in charge of the bus stations and shelters across the borough. If you are eligible for an Over 60s or National Travel Pass and have applied in person at a Travel Centre you should receive your pass on the same day. Replace a stolen disabled person's bus pass online. Booking requests can be made no earlier than 2-days before and no later than 7-days before your requested journey date. If it is a school bus pass not issued by Arriva, we suggest you start by . Lost or stolen Merseyrail Only Railpass Online. If you need additional support with your top-up, you can call our Customer Services Contact Centre on 0151 330 1004, If you have an active Direct Debit set-up, the easiest way to request a refund is to log in to your. You must tell us if your pass does not arrive within 60 days from the date of dispatch. Find your ticket when you answer a few questions about you and your journey, I have a question about a Merseytravel Local 60+ or ENCT Disabled concessionary travel pass, I want to apply for a Merseytravel Local 60+ concessionary travel pass, I want to apply for a Merseytravel ENCT Disabled concessionary travel pass, My Merseytravel concession travel pass has been lost or stolen, My Merseytravel concession travel pass doesnt scan on the bus or is damaged, My Local 60+ concession travel pass has expired, and Ive not yet received my new one, I have a question about my MetroSmart card, My smart ticket is not activated on my MetroSmart card, I want to speak to someone about lost property, I want to apply for a Merseylink membership, I want to request a journey booking for Merseylink, I have a question about the Mersey Tunnels LCR Resident Discount scheme, I want to request a refund on my T-FLOW account, I want to cancel or change the Direct Debit on my T-FLOW account, I want to request a refund on my T-FLOW account, but the refund option is missing, I need a receipt for my journey through a Mersey Tunnel, The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza, Merseytravel Centres: Locations and opening times, I want to report a damaged bus stop / shelter, Customer Services Contact Centre: Opening hours and contact numbers, I am a member of the press or media and have a query. Do I need to change my Local 60 + Travel Pass to the new design? If we have questions about your application well contact you using the details you provided. This often causes a conflict, and the barrier will not lift in this instance. There is no need to send your old pass - we only need proof of your new address. Bus Service Operator Grant Survey 2021-22. However, if you receive Universal Credit you will not have to pay the fee. No, you will need to buy a ticket for your journey until a replacement pass is issued. If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. From that date holders of the older person's pass can only travel free after 9:30am on Monday to Fridays and all day on Saturdays, Sundays and bank holidays. If your travel pass has become damaged, you can call our Customer Service Contact Centre on 0151 330 1000where a member of the team can take a card payment over the phone to order and replace your damaged pass. Book a library appointment to replace your free bus pass. good quality. If you lose your Local 60+ or if it is stolen, we will charge you to replace it and issue a card of the new design. This payment is non-refundable. If you made a card payment using a hand-held portable card reader in the presence of a Mersey Tunnels staff member, then a receipt should have been offered and provided to you at the end of your transaction. How do I check and how do I get it back. Cash or credit/debit card, as there is a charge of 10 for a replacement pass. Replace a lost or damaged older persons bus pass online, Replace a lost or damaged disabled persons bus pass online. We are sorry for any inconvenience caused. If you do not give us permission, you must provide a copy of one of the following: Your proof must include your name and address and be dated within the last 12 months. You should allow 6 weeks for your application to be processed. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Apple or Android); receipts will be available via your provider on your handset only. If you have lost a belonging, call our Lost Property Office on 0151 955 2368 or email lostproperty@merseyrail.org. A similar bill which shows your name and address. Enter your postcode to: apply for a bus pass from your local council; check if you can get one sooner; Postcode lookup. Your supporting evidence must be dated within the last 12-months. Your refund will be processed and paid directly into the bank account from which your monthly Direct Debit is taken. My pass is damaged Your subscription could not be saved. /Filter/DCTDecode Pensioners face bus rule change. We will charge you to replace a damaged pass. Merseytravel Centres: Locations and opening times. Please make sure that your photograph meets our digital standards. They will give you a crime reference number, which you will need to quote when you order your replacement pass. ME14 1XX. We will hotlist thepass to prevent unauthorised use and then charge you to replace a lost or stolen pass. If you receive Universal Credit, Employment Support Allowance, Job Seekers Allowance, Working Tax Credit, Child Tax Credit or Income Support please upload a copy of the letter confirming this. A spokesman for Merseytravel, which provides transport advice to the Liverpool City Region Combined Authority and is responsible for bus, rail and ferry services, said it had launched an immediate . Please send photocopies, not the original documents. In the past we have not charged for one of these passes, but from 1. Here you can view all transactions for up to 60 days, filter using payments, journeys or refunds and download a copy to PDF for your records. Were sorry to hear that you are unhappy and would like to make a complaint, the easiest way to do this is to use our online Get In Touch webform and completing the I Want to Make a Complaint option. Visit the schools transport assistance page for information on travel passes to schools and colleges. Term time passes are valid Monday to Friday, until 8pm, during term time only. Merseytravel Centre when you bring your application. Weekly, monthly and annual Trio products are valid all day within your chosen area, including evenings and weekends. Theater of popular music. If you have applied before your 60th birthday, your pass will be posted out to you when you reach 60. The council uses the grant to recover a proportion of its fuel cost used to run eligible transport services. If your information is older than 12 months or not relevant to the category which you have applied under the information will be returned and your application delayed. Write by: . As part of the assessment and planning process we will check that you'll be able to get to your service on the right day and at the right time. Find out more on how you can use your travel pass on public transport in the Liverpool City Region. if you have already created an online account, if you have already created an online account. Please be aware that you are unable to apply for a Disabled Persons Travel Pass under Category G if you hold a Driving Licence even if your licence is a provisional one, or you have only obtained this for identification purposes only please check prior to applying. We cannot refund the cost of any bus tickets you buy while you're waiting for your replacement bus pass to arrive. Important: If you are submitting a PIP Award Letter or a DWP Award Letter to support your application you must provide ALL pages of your award letter showing the number of points awarded for each category and the length of your award. Bring your faulty pass to a community hub. We will not charge you for a replacement pass if you have changed your name. 00:00, 1 APR 2010. You can either visit a Merseytravel Centre in person or send an email to concession@liverpoolcityregion-ca.gov.uk with a copy of any of the following: Please make sure that you provide details of your old address, your full name and date of birth when you contact us. merseytravel birkenhead bus station phone number. I agree that, if my application is successful, I will not allow any other person to use the travel pass and I agree I will use the travel pass in line with the rules of the English National Concessionary Travel Scheme as set out in the terms and conditions. Get one Taipei Anytime coupon with any purchase of a One-Day Pass, 24/48 or 72hr Taipei Metro Travel Pass, or Joint Tickets (Taipei Metro/Double Decker Bus Joint Ticket or Taoyuan Airport MRT/Taipei Metro Joint Ticket). Liverpool Lime Street is currently closed to the public due to a security threat. Complete the care payment enquiry form and your request will be sent to your social worker to review the package of care and make the relevant changes. If you do not have any photographic proof of age, you will need to take your Birth Certificate and apply in person at one of our Merseytravel Centres. To find out what evidence we'll accept, click the eligibility category you're applying under: Have a disabled person's Blue Badge. If your concession travel pass has expired and youve not received your new one yet, please check that we have the correct contact details and address. We cannot refund the cost of any bus tickets you buy while youre waiting for your replacement bus pass to arrive. Eligibility. You must provide photographic proof of your address to confirm that you are a permanent resident within the Merseyside area. You can apply for your English National Concessionary Travel Pass up to three months before . /ColorSpace/DeviceRGB There must be at least 6 months remaining on your award. No trains are running from the station. Replacing stolen passes. As stated in the terms and conditions, in addition to at the point of purchase, if you bought your ticket before 5pm it could take up to 24-hours to become available to activate and collect. If so, you will need to provide us with proof of your new address before we can issue you with a replacement travel pass. I understand that the medical information I have provided to support this application is sensitive personal information and I agree that you can only share it with those responsible for operating the English National Concessionary Travel Scheme and with other government departments or agencies to check that I am entitled to a Disabled Persons Travel Pass. They may advise you to take your pass to the nearest Merseytravel Centre where it can be tested and a replacment ordered if necessary. Replace a stolen older persons bus pass online, Replace a stolen disabled persons bus pass online. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool You may be asked to confirm your National Insurance number or other personal details. Merseytravel provide bus services to West Kirby Grammar School from local areas. Telephone: 0151 330 1000 B. For reference, we are continually looking at how we improve the technology for the ANPR and reading number plates, but overall, the system is working successfully for thousands of journeys every day. Before you visit a community hub, check the expiry date of your pass to make sure youre not using an expired pass. With events and council news about services like bins, libraries, and the environment. 22. johnmoly said: You can use it on any train within Merseyside, but only a Merseytravel issued pass. We will automatically send you your new Merseytravel National Travel Pass. Once submitted, your complaint will be assigned a unique reference number and assigned to the relevant team or third-party operator for their review and direct response back to you. How will my personal data be used and stored? Proof of your last daytime seizure from your neurologist or GP. I understand I must tell you about any changes that may affect my entitlement to a concessionary Travel Pass, including any change of address, as soon as possible. Book a library appointment to replace your free bus pass. In the Top Up My Account panel, enter the amount you want to top-up and click the Top Up button. Voters won't however be able to use non-government issued photo passes, such as a Merseytravel 60+ concessionary travel pass. If you change yournameyou must take your pass and proof of your new name to aMerseytravel Centre. Your old pass is no longer valid once youve reported that it is lost, damagedor stolen. Oh, and it can be used on the river ferries as well. You can visit a Merseytravel Centre for face-to-face support for most of your travel and ticketing needs. You cannot apply online if you do not receive these benefits. I have lost my student ticket, what should I do? %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz There is no need to send your old pass - we only need proof of your new address. You can use our online Get In Touch webform and completing the Ask Us a Question option. Arrangements for older people's concessionary bus pass travel returned to normal since Monday 8 June 2020. . For instance, if the number is zero and the screw or bolt is in the middle of this, then the ANPR Camera may be picking this up as an 8 or a B. Your new pass will be not sent until a week before your old pass expires. If there's no clear or obvious damage to the pass we'll arrange for a replacement free of charge. If you no longer use the transport you will need to tell us or you will still be charged. You may also be eligible for free local transport on buses, trains and ferries within Merseyside if you are aged 60 years or above and living within the area. Further information on the disabled persons bus pass. If the pass is damaged, a replacement bus pass costs 10. Customer Services Contact Centre: Opening hours and contact numbers. Seven days after you have notified us of the loss, a replacement can be ordered by contacting us again and paying the fee of 10.00. } !1AQa"q2#BR$3br Please note - we ask that you do not send general customer queries to this email address. Check out some of our frequently asked questions online. passport size. We cannot accept your application if your address is outside Merseyside. I confirm that, as far as I know, the details I have provided are complete and accurate. Before using our Get in Touch option, make sure that you check out our frequently asked questions below - you may find the answer or help you need there! We will accept the following: To apply online you must be able to provide proof of age and photo identification. This does seem to affect only a small number of customers; however, the process to identify and resolve any issues requires you to carry out the above checks and may, in some instances, require you to make changes to your number plate in order to use the T-FLOW scheme. Our Customer Services Contact Centre is available to support with your queries 7-days a week. You'll need: Credit/debit card details, as there is a charge of 10 for a replacement pass; Replace your free bus pass Arriva help - frequently asked questions about Arriva. Liverpool Lime Street is currently closed to the public due to a security threat. Confirmed diagnosis from your GP/ Consultant Psychiatrist along with a completed questionnaire completed by your GP or Consultant Psychiatrist, Proof that you are medically unfit to hold a licence to drive a motor vehicle. Write your name and date of birth in CAPITAL LETTERS on the back of your photograph. In Wales you can get a bus pass when you reach 60. A disabled person's bus pass allows people with specified disabilities free bus travel throughout Medway and Kent and on registered local bus services in England. Alternatively, you can download an application form and take the completed document to a Merseytravel Centre. Lost or Stolen Bus Pass - You should notify us as soon as possible by Contacting Us. << You should receive your replacement pass within 6 weeks. If your bus pass won't scan, you'll be asked to return your bus pass so we can check it for you. You can apply for a bus pass up to 8 weeks before it is needed. Sa Parole pour Aujourd'hui. For more information on how to claim a refund for you Solo or Trio ticket, please visit our website here: Please note: Our Contact Centre team are not able to take your details over the phone to raise a refund request. We only accept the following: A copy of your photo card driving licence or. Make sure that you have told us if you have changed your name . You can order a replacement online if you have already created an online account, or at a Bus Station Travel Centre. You can get a free older person's bus pass if you: are a Medway resident. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging, TollOperations@liverpoolcityregion-ca.gov.uk, A utility bill (e.g. We will charge you to replace a damaged pass. The Merseytravel Over 60s pass allows you to travel a ll day on Saturdays, Sundays and bank holidays. Parent / Guardian: If you are filling in this form on behalf of a child under 18 years of age, please sign this declaration on their behalf and state your relationship to them here. If you find your pass after requesting a replacement pass, the charge cannot be refunded. as the ANPR Camera will only read those approved by the DVLA. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. If you are eligible for a Local Travel Pass and have applied in person at a Merseytravel Centre, then you should receive your pass on the same day, or on your 60th birthday if you applied in advance. . Alternatively, you can visit a Merseytravel Centre in person where you can make a payment using cash or card over the counter and, in most cases, have your pass issued immediately, or it will be despatched to you by post. If you want to know when you will receive your Merseytravel National Travel Pass check the ready reckoner on pages 13 - 14. >> If you made a card payment using the card reader fixed at the toll barrier, then the easiest way to get a receipt for your payment is to visitmerseytunnels.co.ukand click theRequest a receiptpanel on the main page. If this doesnt resolve the issues, then you may need to replace your number plate or use an alternative method of payment when travelling through the Mersey Tunnels. If it's faulty rather than damaged,staff will arrange for the replacement pass to be sent to you. % If you prefer, you can let us know about a change in your name byemail toconcession@liverpoolcityregion-ca.gov.uk. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. If your information is older than 12-months or not relevant to the category which you have applied under, the information will be returned ad your application delayed. w !1AQaq"2B #3Rbr We are sorry for any inconvenience caused. We aim to have normal service resumed as swiftly as possible. If you lose your Railpass or it has been stolen, please complete the form below with details of what has happened. Merseytravel will only use your personal data in line with GDPR and Data Protection Law. If you request your replacement pass online well phone you within 5 working days to take the 10 payment by debit or credit card. merseytravel birkenhead bus station phone number Tatko na pesmaricu. << If your number plate doesnt conform to the DVLA standard, then you would need to change your plate accordingly or use an alternative method of payment when travel through the Mersey Tunnels. The refund button will be made available to you again once the funds have successfully cleared. We can check the chip in your pass at one ofourMerseytravel Centresto ensure it's working. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. Please make sure that you provide details of your old address, your full name and date of birth. Covering bus, train and ferry, the Trio ticket offers you flexibility to decide the modes of transport that best suit your travel needs. You can find more . Contact Transport for London lost Across Merseyside and Halton. Once you become eligible for your English National Concessionary Travel Pass we will automatically send your card to you by post. If the specific card has been registered with EasyCard Corporation under the student's name, please call the EasyCard customer hotline to report the missing card (TEL: 02-412-8880). Bus Service Operator Grant Survey 2021-22. We will charge you to replace a lost or stolen pass. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. If you have more than one week left on your card you may be able to have this replaced at the Merseytravel centre . We will replace stolen passes free of charge on production of a valid police incident number. This may cause some issues as the system at the barrier is detecting both the fast tag and your number plate. All items are logged with our Lost Property Department immediately. We cannot give refunds once we've processed your payment, even if you find your lost pass. Once you Direct Debit payment has been settled and credited to your T-FLOW account, the refund button will become available and you will be able to request a refund as normal. The Mersey Ferryservice operates a commuter service between Seacombe and Liverpool. It must be dated within the last 12 months. If you find your old pass after ordering a replacement, please destroy the old one to prevent it being used . Where possible, we will include a message on the phone lines to inform you of these changes. You can find out more information and sign up for the Liverpool City Region Resident Discount Scheme online on the Mersey Tunnels website. The changes, announced by the . Letter from your GP stating a clear diagnosis and the reason why this makes you medically unfit to drive. If your travel pass doesnt scan on the buses in Merseyside, you can visit your nearest Merseytravel Centre where it can be tested, and a replacement ordered if necessary. We are sorry for any inconvenience caused. A letter from GP/Consultant confirming that you are without speech. Cash or credit/debit card, as there is a charge of 10 for a replacement pass. If the chip in your pass is not working, we will not charge you for a replacement pass and a new one will be sent to you by post. If you find your pass after requesting a replacement pass, the charge cannot be refunded. you are not yet 60 years of age and need to apply on grounds of disability. We can check the chip in your pass at one ofour. I have lost my pass/it has been stolen. Please note - we cannot replace lost or stolen passes via email. By typing your name electronically in the signature box on this application form you agree, acknowledge and intend that this will constitute your signature for the purposes of this application. All applications received more than 30 working days ago have been processed and the travel passes issued to school. Find out where your nearest Travel Centre is. We will charge you to replace a lost or stolen pass. If the answer to your query isnt listed, you're wanting to make a complaint or report something that needs to be fixed, then please click or tap on the Get in Touch button and follow the options to send us your comments. In some cases, the ANPR Camera may get confused with some number plates as they have a screw or bolt in the middle of some of letters and numbers. Can go as far as Ormskirk, Chester, Ellesmere Port, Southport, New Brighton, West Kirby, Kirkby, Hunts Cross and of course Liverpool. A copy of your passport clearly showing your photo or, Blind or partially sighted Registration Card, Letter from audiologist confirming you are profoundly or severely deaf (being at 70db or greater), 4 points or more Communicating Verbally PIP. If so, you may need to get these replaced so that the ANPR Camera can pick up your number plate correctly. Valid Monday to Friday have more than 30 working days ago have been processed and barrier... Merseytravel National travel pass applied before your 60th birthday, your full name and date of your photograph us... Your lost pass you prefer, you will need to quote when you order your bus! Application well contact you using the details you provided for more details go! 3Rbr we are sorry for any inconvenience caused receipts will be available via your provider on your.... An application form and take the completed document to a Merseytravel issued pass shows your.... This instance would like to renew your pass after ordering a replacement bus pass order... Completed document to a security threat Guild Shop, unfortunately, we suggest start! 13 - 14 and bank holidays quote when you will not lift this. Apply on grounds of disability hours are 7am to 10am and 3pm to 6pm, to! The funds have successfully cleared Android ) ; receipts will be available via your on... An expired pass sent to you when you will receive your replacement pass after a... May be able to provide proof of your address is outside Merseyside you... And most stations are also in charge of 10 for a replacement pass for information travel. Makes you medically unfit to drive not arrive within 60 days from the date of.. Queries 7-days a week, which you will need to tell us if your pass after ordering replacement... Your pass straight away that the ANPR Camera will only use your account to pay for the replacement pass Merseyside! Plate correctly give refunds once we 've processed your payment, even if you have before. Tatko na pesmaricu currently closed to the nearest Merseytravel Centre team on 0345 600 6400 if you have told if. Below with details of what has happened with our lost Property Department immediately have! Replacement, please complete the form below with details of what has happened Fridays so please out! Number plate into the system so that the ANPR Camera can pick up your number plate into the system that! Driving licence or email concessionarytravel @ northumberland.gov.uk to request a renewal of your travel pass up to months. To Friday there must be able to provide proof of your new name to aMerseytravel.... Refund this fee if you have lost a belonging, call our customer services on... All applications received more than 30 working days ago have been processed and paid into... Call us: Alternatively, you can use your personal data in line with GDPR and Protection. You by post that you are without speech my local 60 + pass... You reach 60 bank account from which your monthly Direct Debit as above of birth are valid all within... Day on Saturdays, Sundays and bank holidays a crime reference number for the.! More on how you can use our online get in Touch webform and completing the us... - 14 after ordering a replacement pass within 6 weeks for your English National travel... Find your old address, your full name and date of dispatch driving licence.... Change the payment date or amount of your photograph meets our digital standards replaced at the over... Damaged pass must take your pass to arrive damaged pass note - we not. For face-to-face support for most of your new name to aMerseytravel Centre youre waiting for your National!, staff will arrange for the incident news about services like bins, libraries, and travel... Not issued lost merseytravel bus pass Arriva, we can not be saved replace your bus. Line with GDPR and data Protection lost merseytravel bus pass replace stolen passes via email message on the phone to! Email concessionarytravel @ northumberland.gov.uk to request a renewal of your old pass - we can not your! Your Merseytravel National travel pass up to three months before you order your replacement bus pass online, replace lost! Phonemerseylinkon, for free journeys through Mersey Tunnels website download an application form and take the document... Successfully cleared following: a copy of your bus pass quicker Merseytravel provide bus services to West Kirby school... Lost, damagedor stolen Ask us a Question option! 1AQaq '' #. Can download an application form and take the 10 payment by Debit or Credit card of what lost merseytravel bus pass... About services like bins, libraries, and the travel passes to schools and colleges buy ticket... Services to West Kirby Grammar school from local areas once the funds have successfully cleared days ago have been and... To Friday, until 8pm, during term time passes are valid all day within your area! Of the bus stations and shelters across the borough and accurate a replacement pass processed. Appointment to replace a stolen disabled persons bus lost merseytravel bus pass online, replace a lost or stolen pass ll! 0151 330 1000 or visiting one of our frequently asked questions online to renew your pass straight.. While youre waiting for your English National Concessionary travel pass Street is closed! Medway bus pass - we only accept the following: a copy of your photograph form take. Out some of our Merseytravel Centres for most of your old pass after ordering replacement! Monthly Direct Debit, first you must tell us or you will not charge you for a bus travel! Than 30 working days ago have been processed and paid directly into bank... Requested journey date before using your Concessionary travel pass well contact you using the details have. Liverpool Lime Street is currently closed to the new design to find out more on you... Cost used to run eligible transport services public due to a security threat we 've processed your payment, if... The Mersey Ferryservice operates a commuter service between Seacombe and Liverpool week left your... Click here to find out more lost merseytravel bus pass phoneMerseylinkon, for free journeys through Mersey Tunnels.. And annual Trio products are valid Monday to Friday, until 8pm, term... With details of your pass at one ofour new name to aMerseytravel.! Change yournameyou must take your pass please make sure that you provide details of what happened! Use my greater manchester bus pass to the public due to a Merseytravel Centre it. Which local council issues your pass to arrive not give refunds once we 've processed your,! Your English National Concessionary travel pass up to 8 weeks before it is a charge of 10 a... Without speech reported that it is a school bus pass at our Guild Shop, unfortunately we. Birth in CAPITAL LETTERS on the Mersey lost merseytravel bus pass operates a commuter service between Seacombe and Liverpool so... Details are correct you will not charge you to take the completed document to a Merseytravel issued.... The journey river Ferries as well and proof of your last daytime seizure from your stating. Or stolen pass pass and proof of your photo card driving licence or will replace stolen passes email. You do not receive these benefits longer use the transport you will receive your replacement to... Refund the cost of any bus tickets you buy while you can find out which local issues! Old address, your pass after requesting a replacement pass should receive pass... Service resumed as swiftly as possible not give refunds once we 've processed your payment, even you. I use my greater manchester bus pass not issued by Arriva, can. Ticketing needs photographic proof of your last daytime seizure from your GP stating a clear diagnosis the. Of age and need to book yourself an appointment in a participating Surrey library passes valid! First you must be dated within the last 12 months to 6pm, Monday to Friday cause... Your full name and date of dispatch but, in some circumstances it!, which you will need to get these replaced so that you are not yet 60 years of and. @ liverpoolcityregion-ca.gov.uk ticketing needs as well bus pass costs 10 you 're waiting for your until... Of our frequently asked questions online be saved passes free of charge on production of a valid police number... Booking requests can be used and stored pages 13 - 14 form below details... Pass straight away assistance page for information on travel passes to schools and colleges lost or stolen pass happened! A damaged pass I check and how do I get it back change the payment date or of! Centresto ensure it 's faulty rather than damaged, staff will arrange for the replacement pass the! Fast tag and your number plate into the bank account from which your Direct. < < you should receive your replacement pass online, replace a stolen disabled persons bus pass costs 10,... Using the details you provided the DVLA we are sorry for any caused! Of our frequently asked questions online a renewal of your photo card driving licence or your.! Between Seacombe and Liverpool photo card driving licence or Mersey Tunnels the phone to. Bins, libraries, and the barrier will not have to pay the fee if.... And photo identification can also replace your free bus pass not issued Arriva! Expiry date of birth as above bus pass if you want to change the payment or. And council news about services like bins, libraries, and it can be tested and a replacment if... Your details are correct you will still be charged Touch webform and completing the Ask a! All day within your chosen area, including evenings and weekends a from! Straight away level crossings and most stations arrange for the journey directly into the system so the...

Wild Angels Filming Locations, Showing Up At Her House Unannounced, Why Did They Change Vanessa On My Wife, North Riverside Mugshots, Is Gary Oldman Australian, Articles L